Unlike traditional hub services Careform helps a brand address ALL the challenges of marketing and servicing specialty products.

Studies show non-clinical considerations are a significant factor in driving utilization. Contact us to learn how we grow product utilization and protect existing business.

Practice’s Perspective

Before using BrandHub, my past patient insurance experiences had been a nightmare. It was taking as long as 3 weeks or more to get approvals and prior authorizations completed. Now with BrandHub it is usually less than 1 day! BrandHub saves so much time! We love it!”

– SPECIALTY PRACTICE MANAGER

Why do brands use our hub services?

 

Speed:

Industry’s fastest turnaround time

Agile:

Program design that adapts to your brand needs

Automation:

We build technology to streamline the process

REIMBURSEMENT SUPPORT
  • Industry’s fastest Benefit Investigation turnaround times.
  • Field reimbursement support
  • Electronically fillable prior authorization form library
  • Denial review & appeal support
  • Coordination of specialty pharmacyfulfillment
PAYER POLICY VERIFICATION & MONITORING
  • Monitor and communicate policy changes
  • Proactively identify compliance with formulary
  • Strategies to mitigate impact of policy changes
CLINICAL SUPPORT
  • Therapy management protocols supported by nurse and pharmacists
  • REMS administration and monitoring
ADDITIONAL SUPPORT SERVICES
  • Patient assistance qualification and fulfillment
  • Co-pay card program administration
  • Coordinate foundational assistance for patients
  • Prescriber verification & monitoring
  • FDA compliant eSignature

Real-time analytics guide your marketing, sales, support, and market access teams

Careform’s reporting portal provides field reps access to the information they need before calling on an account. Brand leaders can see service levels are met and see opportunities from a global dashboard.

 

Features:
  • View all BrandHub activity in real-time
  • Works on any browser and device including smartphones and tablets
  • Aligns to your sales hierarchy
  • Easily design and deploy new reports for your team
  •  Consolidate specialty distribution data

CAREFORM’s BrandHub INTEGRATES WITH ELECTRONIC MEDICAL RECORD, PROCUREMENT, AND REPORTING SYSTEMS.
System Types:
  • Electronic Medical (Allscripts, NextGen, Athena, etc.)
  • ERP systems (SAP, Baan, etc.)
  • Practice Billing
  • Specialty pharmacies
  • Hospital workstations for dispensing
  • Shipping companies
  • Vaccine state registry integrations
  • Bi-directional interface supports integration withphysicians and lab orders.

THERAPY MANAGEMENT

Move practices from the clipboard to a systematic approach to therapy management. Our tools help providers ensure patients get the right dose at the right time and can be customized to medication specific requirements.

 

Features:
  • Dosage safety rules based on medication and billing built into workflow
  • Tracks when patients should be re-administered based on product
  • System alerts ensure patients stay on treatment
  • Patient scheduling reminders ensure patients stay involved in treatmen

eORDERING

By introducing the ability to order product through Careform’s BrandHub clinics can easily order product, track shipments, and see their purchasing agreement status. Deployed in thousands of physician offices BrandHub replaces phone, fax, and emails with a solution that can connect to any distribution point.

 

Features:
  • Allow practices to order product directly from any distributor
  • Set-up auto-ordering to reduce out of stock days
  • Track progress towards meeting pricing agreements

INVENTORY MANAGEMENT

Our inventory management solutions allow practices to manage flow of product from the distribution center to clinics. This module is ideal for buy and bill or physician administered medications.

 

Features:
  • Seamlessly manage inventory across many clinic locations
  • Track and trace/UDI compliant with support for 2D or RFID
  • Tracks dispensing of products to individual patients
  • Built-in safety mechanisms for minimum wait times, reimbursement support, and expiration dates

TRADE SUPPORT

Reduce operating expenses and enhance service levels by securely connecting providers with your trade support teams. BrandHub can connect to CRM and ERP systems to replace faxes and phone calls to your customer support teams.

 

MANUFACTURER SERVICES:
  • Literature ordering & fulfillment
  • Initiate product returns
  • View and pay invoices
  • Purchase agreement tracking
  • Adverse Event reporting
  • REMS registration
CAREFORM DIRECT SERVICE:
  • Real-time customer chat
  • Product video tutorials
  • Demo portals for salesforce
I just want you to know that the clinic has been so impressed with Careform’s platform! They’ve scheduled 14 injections since being trained last week! They had nothing but wonderful things to say about the service. Thank you so much for your responsiveness.”

– SPECIALTY ACCOUNT MANAGER